Term and Conditions

Welcome to Gentlemen Wear Sale (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website (gentlemenwearsale.com) and your purchases from our premium menswear collection. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for discerning gentlemen aged 18 years or older who appreciate premium quality menswear. By using our site, you confirm you meet these criteria.

1.2 Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Gentlemen Wear Sale and protected by intellectual property laws. Unauthorized use is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We take great care to accurately represent our premium menswear collection, including:

• Accessories
• Hats
• Pants
• Shirts
• Shorts

While we strive for accuracy, slight variations in color or texture may occur due to monitor settings.

2.2 Pricing

All prices are in Australian Dollars (A$) and inclusive of GST where applicable. We reserve the right to adjust prices and correct errors at any time.

3. Orders and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately upon order confirmation.

3.3 Order Processing

Orders are typically processed within 1-2 business days (excluding weekends and public holidays). You will receive an order confirmation email.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

4.2 Delivery Areas

We ship worldwide, excluding some Asian regions and remote areas. Delivery times are estimates and may vary due to customs processing.

4.3 Customer Responsibilities

You are responsible for:

• Providing accurate shipping information
• Any customs duties or import taxes
• Inspection of goods upon delivery

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery, provided:

• Items are unworn, unwashed, and in original condition
• All original tags are attached
• Original packaging is used when possible

5.2 Non-Returnable Items

The following cannot be returned:

• Final sale items
• Personalized or monogrammed accessories
• Hats (for hygiene reasons)
• Items without original tags

5.3 Return Process

To initiate a return:

1. Email [email protected] with your order number and return details
2. Wait for return authorization (within 2 business days)
3. Ship items to our Cairns headquarters using a trackable method

5.4 Refunds and Exchanges

Refunds are processed within 5 business days of receipt. Original shipping fees are non-refundable. Exchanges are subject to availability.

6. Customer Responsibilities

6.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials.

6.2 Prohibited Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Misrepresent your identity or information
• Interfere with the proper functioning of our website

7. Limitation of Liability

To the fullest extent permitted by law, Gentlemen Wear Sale shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays in delivery beyond our reasonable control
• Minor variations in product color or texture
• Any third-party actions

Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.

8. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by the laws of Queensland, Australia. Any disputes shall be resolved in the courts of Cairns.

11. Contact Information

For questions regarding these Terms, please contact:

Gentlemen Wear Sale
Attn: Customer Service
112 Chapel Close
Cairns City, QLD 4870
Australia
Email: [email protected]